Home / Case studies

Selected work

Systems companies run on every day.

Systems built by Martin Michalka and the agencia.sk team. Client names and screenshots are shared only with permission; details are available in a call under NDA.

Multi-branch CRM for a real estate network

Real estate · Central Europe

Agents, branches and managers worked across portals, spreadsheets and email. We delivered a CRM with lead intake, property and buyer records, commission rules and branch dashboards, rolled out branch by branch.

Operations system for a security services company

Security services · Slovakia

Shifts, sites, guards and client reporting were managed in spreadsheets and messaging groups. We built one system for planning, attendance, incidents and client reports, with mobile access for staff in the field.

Sales CRM with an AI assistant on top of accounting

Business software distribution · Slovakia

Customer and sales data lived inside an accounting system that was not built for sales. We built a sales CRM connected to that system, with an AI assistant that answers questions over approved customer records.

Role-based operations for a renovation and sales company

Construction & property · Slovakia

Projects, crews, purchasing and sales were coordinated by phone. We delivered a role-based system where each team sees its own tasks, with project status and handoffs visible to management.

More systems we have built

  • AI phone receptionist
    A voice assistant that answers calls, qualifies the request, books follow-ups and writes the result into the CRM.
  • Property valuation app
    An online valuation tool for a real estate agency that turns visitors into qualified seller leads delivered to the team instantly.
  • Company database for Slovakia and Czechia
    A warehouse of registered companies with industry, size and contact data, used for market mapping and targeted outreach.
  • Automated ad and content engine
    Programmatic video and image ads rendered from templates, with publishing and reporting through the Meta API.
  • Legislation tracker
    A monitor that follows new laws and amendments and flags the ones that affect specific types of companies.
  • Booking and accommodation manager
    Reservations, availability and guest communication for accommodation providers.
  • Chat-driven CRM
    A CRM where users create records, ask questions and run reports by typing a sentence instead of clicking through forms.
  • Server security incident response
    Containment, clean rebuild and hardening of compromised production servers, with services moved to a new trusted host.

Start with one workflow

Bring the process. We’ll discuss the scope.

Tell us where work gets stuck, which systems are involved and who needs the result. We’ll use the first conversation to assess fit, data readiness and the next step. Collaboration is primarily in English.

Discuss your project →