1. Define the business case
Agree the workflow, the business owner, the cost baseline and measurable acceptance criteria. You receive a written scope and a proposal for the next phase.
2. Prove the workflow
Within days, build a clickable prototype, then a scoped pilot on approved sample data. Measure quality, usability and business impact with the people who will use it.
3. Prepare for production
Agree integrations, access control, validation, backups, monitoring and human approval rules. Nothing goes live without a recovery plan.
4. Roll out in phases
Launch to a defined team, measure results against the baseline and expand to further teams, sites or countries after each acceptance decision.
What you receive
- Source code and deployment documentation as agreed in the contract.
- Admin access to all accounts created for the project.
- Operating documentation and training for your team.
- 90 days of defect support after production acceptance.
Collaboration
Remote by default, in English, with weekly reviews and a named contact on each side. On-site workshops can be arranged where they add value.