We have delivered a multi-branch CRM for a real estate network and an operations system for a renovation and property sales company.
Where the work gets stuck
- Leads from portals and the website land in different inboxes.
- Commission splits and branch reporting are calculated in spreadsheets.
- Managers cannot see pipeline and agent activity across branches.
- Owner and buyer communication depends on individual agents.
None of these problems needs a company-wide replacement on day one. We pick the handoff with the highest cost and build a first release around it.
What we typically build
- Lead intake from portals, website and calls with automatic assignment.
- Property, owner, buyer and viewing records in one place.
- Commission rules, approvals and payout reports.
- Branch, team and agent dashboards.
- An AI receptionist for after-hours enquiries.
How a first project looks
We start with one workflow, one team and real (anonymised) examples. A clickable prototype is reviewed with the people who will use it, then the first release goes live with agreed acceptance criteria. Further teams, locations and integrations follow as separate, approved phases.